Recall Software for Auto Service

Upload your customer list and send a simple recall text to bring them back.

RevisitIQ helps auto shops and service centers upload a customer list, review who is due for follow-up, and send simple recall texts to bring them back.

Get Started See How It Works

Upload your customer list via CSV. No complex setup.

Due customers are easy to miss

They meant to come in for that oil change. But nobody followed up, the sticker on the windshield faded, and they ended up at the first shop that came to mind.

Customers lose track of when they are due

Most customers do not remember when their oil change, tire rotation, or inspection is due. If you don't follow up, nobody will.

No follow-up after the visit

The customer pays, drives off, and you don't hear from them until something goes wrong or they try a different shop.

Seasonal customers don't come back on their own

Winterization, AC service, brake inspections. Customers who came last year will not automatically come back this year.

Shop software doesn't do recall

Most shop systems handle estimates and invoicing. They don't help you follow up with customers who are due back.

How RevisitIQ works for auto service

A simple recall workflow built for service shops and repeat maintenance.

Upload and review your customer list

Upload a simple CSV, review the recipients, and confirm which customers should be included in the campaign.

Recipient review screen showing imported customers selected for a recall campaign

Write and send your message

Choose a template or write a simple recall message, then send it to customers who are due back.

Campaign compose screen showing a recall text message, recipient list, and send button

Review the results

See what was sent, what failed, and who opted out so you can review the campaign clearly.

Campaign results screen showing sent, failed, and opted-out message counts

Who RevisitIQ is built for in auto service

Shops whose customers should come back on a cycle — and often don't, unless someone reaches out first.

General repair shops

Oil changes, brake jobs, and state inspections. Once the windshield sticker fades, customers default to whoever they drive past.

Tire shops

Rotations every 5,000–7,500 miles and seasonal swaps. A short reminder beats hoping a customer remembers.

Detailers

Quarterly and seasonal detail cycles. Regulars skip once, the routine breaks, and they don't schedule the next one.

Quick lube & service centers

3–5 month cycles driven by mileage, not calendar months. Easy to be six months late before anyone notices.

What a recall text looks like

Short, practical reminders — the kind a good service writer would send if they had time to call every overdue customer.

Oil change

Hi John, it's been about 4 months since your last oil change at Riverside Auto. Due for another? Reply BOOK or call (555) 123-4567. Reply STOP to opt out.

State inspection

Hi Lisa — your last inspection at Riverside Auto was last April. State inspection is due again. Reply BOOK or call us to schedule. Reply STOP to opt out.

You write your own message in RevisitIQ — these are examples of what a short, practical recall text usually looks like.

Why not just use what you're using now?

Windshield stickers

Better than nothing, but customers ignore them. The sticker doesn't follow up when they're two months late.

Memory

"That truck should be due for an oil change" works until you're busy with a full bay. Most overdue customers never get a call.

Your shop management system

Great for estimates and invoices. It doesn't track who is overdue or send recall texts.

A full CRM

Built for sales pipelines, not service recall. Too complex and too expensive for a shop that just needs to bring customers back.

RevisitIQ is simple recall software for auto service. Upload a customer list, send a recall text, and bring overdue customers back.

Common questions

Do I need to replace my shop management software?

No. RevisitIQ works alongside your existing system. It handles the one thing most shop software doesn't: recall and follow-up.

Can I upload customers from my current system?

Yes. Export a CSV from your shop management system or spreadsheet and import it into RevisitIQ. No manual re-entry needed.

Can I upload customers for different types of service follow-up?

Yes. Your CSV can include customers due for oil changes, inspections, seasonal work, or any other service. You review and confirm the list before sending.

What if a customer opts out?

Customers can opt out of recall messages at any time. RevisitIQ handles opt-outs automatically so you stay compliant.