Last updated: April 29, 2026
RevisitIQ is designed to help small service businesses send simple recall and follow-up messages to customers they already serve. This Privacy Policy explains what information we collect, how we use it, and the choices available to users of the service.
This policy is written in plain language. It is not a substitute for legal advice. If your business has specific privacy or compliance requirements, consult your own legal counsel.
When you create an account, we collect basic account information you provide directly, such as your name, email address, and business name.
We also collect standard usage information when you visit our website or use the app, including browser type, pages visited, and general interaction data.
RevisitIQ allows you to upload customer data via CSV. This typically includes customer first names, phone numbers, and service-related information such as last visit dates or service cycles. You control what data you upload.
We use the information we collect to:
We do not sell your data or your customers' data. We do not use uploaded customer data for our own marketing purposes.
When you use RevisitIQ to send recall or reminder messages, we transmit message content and recipient phone numbers to our messaging provider in order to deliver those messages. We also process opt-out requests from recipients who reply to unsubscribe.
We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Mobile numbers are uploaded by business users for the sole purpose of sending recall and follow-up messages to their own customers through the RevisitIQ service. Mobile numbers and SMS consent information are never collected from the public marketing site.
To operate the messaging features of the service, RevisitIQ may process and store:
SMS-related data is used to provide the RevisitIQ service, process recall campaigns, maintain opt-out records, prevent abuse, troubleshoot delivery issues, and comply with applicable messaging requirements.
We may retain opt-out records to help ensure customers who opt out are not messaged again through RevisitIQ by the same business. These records are kept for the purpose of honoring opt-out preferences and meeting messaging compliance expectations.
Message frequency varies by business and service schedule. Message and data rates may apply. Message delivery depends on third-party carriers and is not guaranteed.
We use third-party providers to operate the service. These include providers for hosting, database and authentication services, SMS messaging, and website analytics. These providers access data only as needed to perform their functions on our behalf.
Our marketing website uses cookies and analytics tools (including Google Analytics) to understand how visitors use the site. These tools collect standard browsing data such as pages visited, time on site, and referral source. You can control cookies through your browser settings.
We retain account and uploaded data for as long as your account is active and as needed to provide the service. If you want to delete your account or the data associated with it, contact us at [email protected] and we will work with you to process the request.
We take reasonable steps to protect the data stored in our systems. However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
You are responsible for making sure you have an appropriate basis to contact the customers whose information you upload. You should only message customers you have an existing relationship with and who have not opted out of communications from your business. See our SMS Use Policy for more detail.
We may update this policy from time to time. If we make significant changes, we will note the updated date at the top of this page. Continued use of the service after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how your data is handled, contact us at [email protected].